[Close] 

Japanese Speaking Front Desk Agent- Part Time, Aulani

Company Name:
Disney
Responsible for greeting guests, checking them in and out of hotel rooms; Assist guests and enhance their stay through providing information regarding Resort services & activities and surrounding areas as needed.
Responsibilities
Assist guests during check-in and check-out, phone interaction, and face-to-face interaction Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast Strong computer skills and knowledge is required Must feel comfortable handling large amounts of money and possesses a high-level of integrity Ability to reflect a professional image while maintaining guest privacy Must stay calm in highly stressful situations and be knowledgeable of emergency procedures Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Also includes additional roles as: Runner- Runs deliveries to guest rooms as needed Room Assigner- Assign rooms to guests and make adjustments as needed to ensure guests requests are met for room preferences (will be hired as a separate role) Arrival Staff- Greet guests under Porte couch ere and complete lobby check-in 3rd shift positions- process point of sale transactions, Breaker and Room Assigner- provides coverage for GY cashier, PBX/phones
Requirements
Previous cash handling experience
Previous computer experience
Ability to perform in a fast-paced and sometimes stressful working environment
Ability to multi task
Ability to confidently utilize service recovery methods
Enthusiastic about interacting and helping guests
Receptive to special requests
Willing to follow instructions and take direction
You must be at least 18 years of age to be considered for this role
Availability Requirements:
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
This role is Part Time and requires full availability for three (3) days per week, including nights and holidays.
Additional Qualifications
Knowledge of Japanese language is highly preferred
Knowledge of Hawaiian language preferred
Previous work experience in a Hotel/Front Desk environment
Previous experience in a high volume, fast paced office type environment
Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
Previous Leadership experience
Full availability for any shift seven (7)) days per week, including nights and holidays is preferred.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Teller I/II Part-Time 20 - Kihei Branch
Kihei, HI Central Pacific Bank
Night Auditor, Mahana, Part Time 18-209
Lahaina, HI Aqua-Aston Hospitality
Personnel Employment Assistant I, Part-Time - ...
Honolulu, HI Serco
SolvasDigitize Data Analyst-Part Time
Honolulu, HI Deloitte
Part-Time Savings Utility Representative - Nuuanu
Honolulu, HI Territorial Savings Bank
Night Auditor, Mahana, Part Time 18-209
Lahaina, HI Interval Leisure Group