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Spa Esthetician- Full & Part Time, Aulani- A Disney Resort and Spa

Company Name:
Disney
An Esthetician is responsible for providing exceptional guest service while administering professional facials, waxing services and an array of body treatments to Resort guest; Must have thorough knowledge of the skin and have excellent facial massage and skin extraction techniques as well as possess excellent cleanliness and sanitation practices.
Responsibilities
Provide consistent professional facial and body treatments in accordance with Spa protocols and accepted certification practices Properly care for equipment and us proper amounts of products to be cost effective Possess complete knowledge of all services and products while educating and training guests. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures Perform prep work and properly clean and restock room as required Actively promote spa, treatments, services, merchandise and programs while meeting goals Handle guests questions and concerns professionally and courteously Provide courteous, accurate and prompt responses to guests' requests to ensure guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends and new products Must be able to perform all esthetic treatments offered by Resort spa
Requirements
You must be at least 18 years of age to be considered for this role.
Licensed Esthetician with State of Hawaii
Must have enthusiasm and possess excellent guest service skills
Enjoy working with people and possess a friendly and outgoing personality
Excellent communication and listening skills
Ability to confidently utilize service recovery methods
Proactive in anticipating guest needs
Previous experience in a Spa or Hotel environment
Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
Knowledgeable about Resort and surrounding area
Full-Time roles require full availability for any shift, any day of the week, including nights, weekends, and holidays
Part-Time roles require full availability for any shift, a minimum of (3) three days per week
Additional Qualifications
Basic computer knowledge
Knowledge of Hawaiian/Japanese language preferred

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