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Spa Manicurist- Part Time, Aulani- A Disney Resort & Spa

Company Name:
Disney
A Spa Manicurist is responsible for providing exceptional guest service while providing professional nail, hand and foot treatments.
Responsibilities
Provide consistent professional nail, hand and foot treatments in accordance with Spa protocols and accepted certification practices Properly care for equipment and us proper amounts of products to be cost effective Possess complete knowledge of all services and products while educating and training guests. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures Perform prep work and properly clean and restock room as required Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Must be able to perform all nail, hand and foot services offered by Resort spa
Requirements
Must currently hold and maintain state Nail Technician license (with state of Hawaii)
Must have enthusiasm and possess excellent guest service skills
Excellent communication and listening skills
Enjoy working with people and possess a friendly and outgoing personality
Previous experience in a Spa or Hotel environment
Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
Ability to confidently utilize service recovery methods
Proactive in anticipating guest needs
Knowledgeable about Resort and surrounding area
You must be at least 18 years of age to be considered for this role.
AVAILABILITY REQUIREMENTS:
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays
Additional Qualifications
Previous Nail Technician experience preferred
Basic computer knowledge
Knowledge of Hawaiian/Japanese language preferred
Previous experience working in a hospitality or tourism related role on the Hawaiian Islands preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.

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