Spa Hair Stylist- Aulani a Disney Resort and Spa

Company Name:
Responsible for providing exceptional guest service while providing hair and makeup services.
The makeup artist provides consultation and application services in the art of makeup application. The hair stylist performs professional cuts, styles, chemical services and therapeutic hair and scalp treatments
Provide consistent professional hair and makeup services in accordance with Spa protocols and accepted certification practices Properly care for equipment and us proper amounts of products to be cost effective Possess complete knowledge of all services and products while educating and training guests. Broad understanding of color symmetry/coordination and understand the use and effects of different textures (frost, shimmer, etc.) Must have the ability to create an image for the guest's needs/social event using different makeup colors, textures and application techniques. Must possess a technical understanding of product ingredients to avoid allergic reactions Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures Perform prep work and properly clean and restock room as required Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Must be able to perform hair/makeup services offered by Resort spa
Must currently hold and maintain state Cosmetologist license (with state of Hawaii)
Must have enthusiasm and possess excellent guest service skills
Excellent communication and listening skills
Enjoy working with people and possess a friendly and outgoing personality
Previous experience in a Spa or Hotel environment
Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
Ability to confidently utilize service recovery methods
Proactive in anticipating guest needs
Knowledgeable about Resort and surrounding area
Availability Requirements:
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Must be at least 18 years of age to be considered for this role
Additional Qualifications
Previous Salon Technician experience preferred
Basic computer knowledge
Knowledge of Hawaiian/Japanese language preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.

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