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Fitness Instructor- Part Time, Aulani- A Disney Resort & Spa

Company Name:
Disney
The Spa industry provides some of the most exciting professions today. As a Fitness Instructor, you have the ability to make fitness fun and rewarding. The Fitness Instructor is certified to lead classes and perform Personal Training sessions and private classes for the guest. They are fitness professionals with extensive experience in the fitness field. The Fitness Instructor must be knowledgeable of all fitness offerings at the spa, hold current certifications and have previous experience. They must possess excellent customer services skills in order to provide the highest quality environment and instruction that will meet the needs of our guests in the area of health and exercise.

Responsibilities
Provide consistent professional fitness class and personal training sessions in accordance with spa protocols and accepted certification practices. Properly care for equipment and maintain fitness equipment Maintain a clean, well-organized and stocked fitness area Have complete knowledge and understanding of all fitness offerings while educating and training guests in these areas Perform administrative duties in a complete, organized and accurate manner Actively promote the spa, treatments, services, sessions and retail as well as programs and promotions Handle guests questions and concerns professionally and courteously Provide courteous, accurate and prompt responses to guests? requests to ensure guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends and new products
Requirements
Must have National Certification for fitness instruction/personal training and/or an Associate's Degree or higher in Exercise Physiology/Kinesiology or related field
Must have enthusiasm and possess excellent guest service skills
Enjoy working with people and possess a friendly and outgoing personality
Excellent communication and listening skills
Ability to confidently utilize service recovery methods
Proactive in anticipating guest needs
Previous experience in a Spa or Hotel environment
Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
Knowledgeable about Resort and surrounding area
You must be at least 18 years of age to be considered for this role.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays
Additional Qualifications
Basic computer knowledge
Knowledge of Hawaiian/Japanese language preferred
Full availability seven (7) days a week, including nights, weekends and holidays is preferred
Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred

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